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Please call, we will be happy to answer any questions you may have, and take your order over the phone.
1-800-772-0314 or
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800-772-0314
Hours: M-F 8am - 4:30pm EST
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BATH HARDWARE POLICIES

General

This web site is designed to ease your ordering process for bath hardware. See our glossary section for any terms you may not understand. After looking through the site you'll have a better idea of what your looking interested in. Then you can contact us at our toll-free number 1-800-772-0314 or email us at bathhardware@interiordoors.com. FAX:(330) 772-3665

Returns

Bath Hardware - Restocking - 25%
No unauthorized returns will be accepted with an RGA Number. (Return Goods Authorization Number) this number MUST BE provided by our company. Only after we provide this number can credit be given to you. There will be no refunds issued on products which have been subject to misuse, improper application or installation, or altered products. All returned items must be in its original packaging, in the same condition it was received. Customers have 25 days to contact us for arranging returns and to receive an RGA number.

Payments

We accept Visa, MasterCard, Discover,Credit/Debit cards, as well as checks and money orders. Use of a credit card will result in faster order time. We do not take credit card orders via the Internet, but we do take them by phone or fax. We believe this adds a higher level of security to the web site and also helps us make sure that your order is shipped correctly.

No returns accepted after 90 days except for manufacturing defects. All returns must first be approved by Door Hardware Direct.

Questions?

Virtually every customer has questions regarding their order. We will take as long as you want to explain any questions you may have on our hardware.

Privacy Policy: No information obtained from this website will be released to any other party, without your express permission. We do not derive any income from the sale of personal information. Information supplied to us is used only for the purpose of supplying door hardware or providing other requested information to our customers. NO CUSTOMER CREDIT CARD INFORMATION OR OR CHECKING INFORMATION IS KEPT IN OUR COMPUTER SYSTEM.